Privacy policy

Travalue, based in Rotterdam, values the protection of personal data. This privacy policy explains which personal data we collect, why we collect it, and how we handle it.

This privacy policy applies to the use of the website travalue.nl and the services offered by Travalue.

1. Data controller

The data controller responsible for the processing of personal data via this website is:

For questions about this privacy policy or the processing of personal data, you can contact us at the above email address.

Travalue
Fabian Lindner
Rotterdam, Netherlands
Phone: +31 6 37 14 33 41
Email: info@travalue.nl
Chamber of Commerce (KvK) number: 93066112

2. Personal data we collect

Travalue processes personal data when you use our website or contact us. This includes:

Via the contact form:

  • Name
  • Email address
  • Any other information you voluntarily provide in your message

Via website usage (analytics):

  • IP address (anonymized where possible)
  • Data about your activity on the website
  • Browser and device information

3. Purpose of data processing

Travalue processes personal data for the following purposes:

  • Responding to inquiries via the contact form
  • Correspondence related to a request
  • Preparing a quote or follow-up contact
  • Improving the website and user experience via statistics

4. Legal basis for processing

Travalue processes personal data on the following legal bases under the General Data Protection Regulation:

  • Consent: When you voluntarily provide your data via the contact form, you consent to Travalue using your data to respond to your inquiry or to provide a quote.
  • Legitimate Interest: For analyzing website usage via Google Analytics, we process data to improve the website in a way that does not personally identify individual visitors.

5. Data retention

Travalue does not retain personal data longer than necessary for the purpose for which it was collected.

Contact form submissions and correspondence are retained for a maximum of 12 months, unless a business relationship arises.

6. Sharing personal data with third parties

Travalue does not sell your personal data and only shares it when necessary to provide our services or comply with legal obligations.

Website-related service providers:

Hosting
The website is hosted by Cloud86. They may have access to data transmitted through the website as part of their hosting service.

Website Analytics
We use Google Analytics to collect statistical information about website usage to improve the website.

7. Cookies

Travalue uses functional and analytical cookies only:

  • Functional cookies store preferences and ensure that the cookie banner is not shown repeatedly.
  • Analytical cookies (Google Analytics) collect data on website usage to improve the website.

More information can be found in the website’s Cookie policy (EU).

8. Data security

Travalue takes appropriate technical and organizational measures to protect personal data from loss, misuse, or unauthorized access.

9. Rights of individuals

You have the right to:

  • Access your personal data
  • Request correction of your data
  • Request deletion of your data
  • Object to processing
  • Request data portability

You can exercise these rights by contacting info@travalue.nl.

You also have the right to lodge a complaint with the supervisory authority: Autoriteit Persoonsgegevens.

10. Changes to this privacy policy

Travalue may update this privacy policy when necessary, for example due to changes in legislation or the website. The most recent version is always available on this page.